Stop using WhatsApp for patient referrals.
Synapse Chat is encrypted clinical messaging built exclusively for verified Australian healthcare professionals. Every person in your network has been identity-checked by our team. You know exactly who you're talking to before you hit send.
Clinicians are doing real clinical work on tools built for weekend plans.
Everyone knows it. Nobody's solved it.
Patient info over personal WhatsApp
GPs and specialists sharing clinical details on the same app they use to text family. No way to confirm the number you saved is actually the right person. No audit trail. No record.
Referrals texted from a personal mobile
SMS referrals leave no confirmation the right clinician received it, no way to attach structured documents, and your personal number permanently embedded in every thread.
Email threads nobody governs
Patient handovers scattered across Gmail and Outlook inboxes. Forwarded to the wrong person. Attachments orphaned in folders. When something goes wrong, reconstructing the chain is a nightmare.
Everyone in the conversation is who they say they are.
Every Synapse Chat account is manually verified by our team before access is granted. Not a self-declared title, not an email alias — a confirmed Australian clinical professional.
When you message a colleague, you know their name, their specialty, and that they've been verified. That matters in a referral. It matters more when something goes wrong and someone asks who said what.
Verified identity for every user
Every account is manually reviewed by our team. Not a self-declared title — a confirmed, verified clinical professional.
Encrypted in transit and at rest
AES-256 encryption on everything that moves or sits still. Messages, files, attachments.
Australian-hosted data
All data sits on sovereign AU infrastructure. It does not leave Australian borders.
Practice-aware contact directory
Find verified colleagues by name, specialty, or practice. No manual list to maintain.
Audit trail for clinical governance
Timestamped message history for every conversation, exportable for compliance.
iOS and Android — mobile first
Built as a mobile app, for clinicians who are on the move. No desktop app, no bloat.
How the verification works
The whole point of Synapse Chat is that you know who you're talking to. We do not automate this. Every account is reviewed by a human.
Sign up with your mobile number
Download the app and register with your Australian phone number. We use OTP verification to confirm your number before anything else.
Tell us who you are
Set up your profile: name, clinical role, specialty, and the hospitals or practices you work at. This is the information your colleagues will see.
Our team reviews your application
We manually verify every application before granting access. This takes time by design. It is what keeps the network trustworthy.
You are in — and so is everyone else
Once approved, you can search for colleagues by name, role, or specialty. Every person you find has passed the same review.
Doctors, specialists, nurses, allied health professionals, and other registered clinicians practising in Australia. If you treat patients, Synapse Chat is built for you.
Designed for how Australian healthcare actually works.
Not a generic "healthcare messaging" platform. Built around the workflows Australian clinicians actually have.
Coordinate between GPs, nurses, and allied health without picking up the phone. Everyone you message is identity-verified and every conversation is auditable.
Find verified physios, OTs, and speech pathologists directly. No directory hunting, no credential guesswork. Reach the right person for a patient in under a minute.
Connect support coordinators, clinical teams, and external providers across complex multi-disciplinary plans - without mixing clinical and personal communication.
Close the referral loop with GPs the same day. Every message is timestamped and auditable. No chasing faxes, no wondering if your referral landed.
Compliance is not a feature. It's the baseline.
Synapse Chat was designed around what Australian clinical communication actually requires, not what's easiest to build.
Verified clinical professionals
No unverified accounts. Every user has been manually reviewed by our team or they are not in the network.
Data residency
All data is stored on Australian servers. No cross-border transfers, no offshore hosting.
Encryption standard
Messages and files are encrypted in transit and at rest using AES-256. Nothing travels unencrypted.
The compliance detail
Synapse Chat is built to align with the Australian Privacy Principles under the Privacy Act 1988. All data is stored on Australian-hosted infrastructure with no cross-border transfer. Messages and files are encrypted in transit and at rest using AES-256. Synapse Chat does not hold patient health records — it is a communication tool, not a clinical record system. Identity information collected during verification is used solely for the purpose of confirming clinical credentials and is not shared with third parties.
Get early access.
We manually review every application. Add your details and we'll be in touch once early access opens.
Questions worth asking.
Something not answered here? Email us at mike@synapsechat.app